Business Writing

Business Writing is a form of writing used in organizations to communicate with internal and external audiences. Examples of business writing include emails, reports, business letters, bids etc.

The purposes of business communication are:

• To distribute information: policy memorandums or reports are used to share knowledge;

• To share recent events outside or inside the company;

• To instruct: to give employees different instructions;

• To influence: used to influence others to take action, for example, influence customer purchase decisions.